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Honolulu, Pearl City, Waipahu, HI 808-564-9900
, Honolulu, Pearl City, Waipahu, HI
Sales: (808) 564-9900 | Service: 808-564-9900 | Parts: 808-564-9900

Testimonials

Dealer Reputation
5.0/5
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0

Testimonials

April
11
2014

Lisa Kilthaur

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: David Nihei & Shane
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I began a relationship with the Cutter HONOLULU location after speaking with Tim Nolan over the phone. I expressed my disappointment with other dealerships, including their PC location & he invited me over to the town location to see if they could further their services to me. I went down & was introduced to David Nihei who helped me shop around, never forgetting to ask how much I liked a vehicle, what I didn't like of one & he just expressed interest in what *I* wanted (something I lacked at other dealerships). After deciding I loved the Dodge Journey, we went in to crunch numbers, where I met Shane. Let's just say the first time didn't go as planned (on my part) so I planned to come back again. During the couple month break, they didn't forget about me. Id get a few calls here & there... but it was never- "so when are you coming back?" they always asked how I was doing & let me know what types of specials they were having & to have me let them know when *I* was ready. I appreciated not being rushed... I finally made my way back on April 9, 2014. Again, David helped me search around for something that would fit my budget & something I loved. Shane helped with crunching the numbers. I was able to drive off in a 2011 Dodge Nitro that I LOOOOOOVE. David, Shane & Lance (the finance guy) are amazing... I truly recommend them to anyone... The HONOLULU locations goes above & beyond for their customers. TIM- THANK YOU for inviting me to your location & for being so understanding. THANK YOU AGAIN GUYS!!!!!!!!
March
28
2014

Lina Olevao

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: David Nihei
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
After a long week of trying to find the perfect truck,I am very glad I was able to find my truck here at Cutter Dodge in Honolulu. I thought my dream truck was a far reach from me, but i am very GLAD David was able to help me find what i was looking for. David was very helpful and friendly. Other dealerships i went to the dealers weren't as nice as David was. He's local attiutude and pidgeon language made me feel right at home and i was able to trust him which to me TRUST is the main ingredient when you're investing in a car. When you come down to this cutter in honolulu i would vote TEAM DAVID!!! Thanks David:)
March
27
2014

Ayla Armaganian

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: David Nihei
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
When we came to Cutter a month ago my husband and I were specifically looking for a Dodge Calibur. David Nihei was our seales representative and was extremely helpful. He showed us numerous cars and was very patient with us. In the end we purchased a Jeep Compass that we are absolutely in love with and owe it all to David.
March
27
2014

Kyle Anderson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: David Nihei
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
My time at the dealership was very fun. David was very knowledgable about the cars at the dealership and helped me to find something in my taste that was in stock. He was very helpfull to get the car to me the same day and I was driving home after a just a few hours in Chrysler 300.
December
3
2014

Laurinda Blailes

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Chris Wong, David Nihei, Shane Lawrence, Kawika
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Thank you Chris, your actually what convinced us to come to your dealership in the first place your exceptional customer service is one to be commended, you were always so informative and always an email click away. We can't find that kind of service anywhere else. And then sending us to David who is also a great sales guy easy to talk to and was so patient with us. Shane and Kawika were great too and we are grateful for all of your help. We will be sure to refer all of our friends to your dealership. Thank you again. Take care! Mahalo, Laurinda??
August
27
2013

Leo Butac

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: John, Joe, Chris
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Much mahalo to you, John, and Joe for working with me towards getting my dream 2013 Dodge Challenger R/T. Thank you for your excellent service and communication in regards to keeping me updated on the special order process of my Challenger. I hope to work with you all again in the future on my next vehicle purchase.
July
29
2013

Jene Green

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Tom Naughton
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
My husband and I contacted cutter of Waipahu for our car purchase and from the moment we called the customer service was outstanding! We were connected to Tom Naughton who not only answered our questions but was very honest, knowledgable and ready, willing and able to assist us in our purchase. We flew into Honolulu from off Island and Tom poked us up from the airport, handled the whole purchasing process with extreme professionalism and then also drove us to our hotel late that night. He went above and beyond for us and made our car purchase an enjoyable experience! And not only was Tom awesome but so was Rueben who handled our paperwork, Dennis in financing was amazing, kind and friendly and the Manager Tom N. was as well! And there were more great peeps involved but those 4 really stood out during our transaction. We highly recommend Tom Naughton & Cutter Mazda Waipahu and all their employees and will be referring others and also will continue to always use cutter Waipahu for all our future purchases. Mahalo, Jene' and Trey G.

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