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Honolulu, Pearl City, Waipahu, HI 808-564-9900
, Honolulu, Pearl City, Waipahu, HI
Sales: (808) 564-9900 | Service: 808-564-9900 | Parts: 808-564-9900

Service Department

5 Reasons to Service Your Vehicle at Cutter Auto Service Center

Are there really pros and cons to servicing at a Cutter auto service center?

Here in Hawaii, there's certainly no lack of locations to take your vehicle to be serviced. There are major advantages to servicing your vehicle at a Cutter Auto Service Center. Our convenient dealership locations in Honolulu, Waipahu, and Pearl City all offer state-of-the-art service centers that will help keep your car, SUV, crossover, or truck in top condition. Our service team would really appreciate the opportunity to demonstrate why a Cutter Auto Service Center is your best bet for your vehicle maintenance needs.

  • 1. Pricing: You may see specials weekly or monthly with many of the chain style oil & lube places, but their specials are pretty much the norm and rarely change and are not really a special. Here at Cutter Auto, we conduct a monthly market survey of many of the area oil & lube locations and other dealerships to ensure our service pricing is competitive in the market. You'll have peace of mind knowing that we stay aware of what everyone else is charging and adjust accordingly, saving you time of researching it yourself and knowing we're keeping an eye out for your pocketbook too. Servicing your vehicle at Cutter Auto comes with different warranties and guarantees for the work done and some services include complimentary roadside assistance and drive sure benefits.
  • 2. Customer Service: Cutter Auto Service Centers provide a shuttle service for you to get to work or where you need to go, if you decide to drop your vehicle off and not wait for your service to be completed. This is generally not the case with chain stores, making it even less convenient for you, because you'll have to set apart that time to sit there and wait instead of taking care of business at the same time. We also have a low overturn of our service advisors, so you'll see the same face when you return. You can develop a relationship with our advisors. Our advisors will also have the opportunity to develop a relationship with you and with your vehicle. When the time comes to trade your old vehicle, our service and sales departments will know your vehicle, making it easier for you to get top dollar for your trade and are inclined to provide a better deal to such a loyal and familiar customer.
  • 3. Training: When servicing your vehicle at our dealership service centers, you can rest assured that those working on your vehicle are factory trained technicians and know your vehicle inside and out. They are working on vehicles similar to yours daily, so know they what to look out for and perform a complimentary vehicle inspection to catch issues before they become a problem. If you're only going to an oil change chain store, they know pretty much how to change the oil. They don't have factory training and rarely are they fully trained mechanics. They lack the experience to catch problems before they occur and often through lack of knowledge cause additional problems that can be even more costly in the long run. Our advisors and technicians are also aware of all current factory recall information and can take care of this promptly. They will also conduct all service and repairs ensuring you will not void any warranty on the vehicle.
  • 4. Parts: Our service centers work with original equipment manufacturers components. These components tend to be of a higher quality than aftermarket parts and often maintain a longer warranty when using these types of components. Not only are our service centers using factory certified parts, but also factory certified equipment to ensure your vehicle is getting diagnosed properly and correctly as the manufacturer suggests. Our service centers are also required to make sure this equipment stays up to date with any current changes. Because of this, there is a lower likelihood of good parts getting replaced and the problem getting missed. We also have the largest in stock parts available here on Oahu, so less waiting for parts to come in from the mainland, saving you time.
  • 5. Warranty: Our service centers are already the place you would go to get any warranty work done, not only because it is covered, but because they are also the places that are trained to do so. Why wouldn't you want the same people doing the routine service on your vehicle and giving them a chance to identify warranty work before you do?

In addition to the above mentioned, when servicing your vehicle at Cutter Auto Service Centers, you may qualify for our Drive-Sure benefits. These benefits include:

  • Complimentary Roadside Towing Assistance up to $75.00
  • Tire Road Hazard Protection: Repair a flat up to $20.00 or tire replacement up to $150.00
  • Complimentary 1 day rental car up to $30.00
  • Renewable benefits every time you change your engine oil (good for 4 months or 5,000 miles, whichever comes first)

Service loan cars are also provided based on availability. You can get additional details from your service advisor at time of service.

Some of our service centers now offer Express Lane service so you can get in and out quickly and go about your day just as you would with the quick-lube chains you might see around town.

There are many valid reasons to service your vehicle with Cutter. Whether you have a Buick, Mazda, GMC, Chrysler, Jeep, Fiat, Ram, or Dodge, Cutter Auto wants to see you at our service centers when your vehicle needs repair or maintenance. Our service team is confident that you'll be happy with our service centers and if you are not, we will do what we can to rectify the problem. We are Hawaii's Driving Force in Pearl City, Waipahu, and Honolulu, HI, and we want you to enjoy your vehicle and feel confident to visit us for all your vehicle Sales, Service, and Parts needs.

 

We offer the following services

  • ASE factory trained technicians
  • Trained professional service advisors who understand your vehicle
  • Fixed right the first time
  • Complimentary shuttle service
  • After hours drop off
  • Military discounts
  • WiFi
  • Complimentary coffee and tea
  • Extended hours
  • Cable TV
  • Complimentary multi point vehicle inspection
  • 12 month 12,000 mile warranty on all repairs
  • Hawaii State Safety Inspections
  • Tire Store
  • Tire Service
  • Parts Store
  • Online Appointment Scheduling
  • Oil Change
  • Brake Service
  • Windshield Wiper Replacement

Express Service - Service while you wait

  • Lube oil and filter
  • Rotate tires
  • Replace battery
  • Replace cabin filter
  • Replace air filter
  • Replace light bulbs


Click Here to schedule your service appointment

Remember to ask about your complimentary oil changes when purchasing a vehicle at Cutter Auto dealerships and lifetime safety inspections.

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